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FAQ


Can I return an item I am not satisfied with?
If you are unsatisfied with a purchase, please return the product to us within 14 days of reception for a refund. Please note that items with damaged or degraded packaging will not be refunded.

How long before my order is shipped?
Your order will be processed and ready to ship within the next working 48 to 72 hours from your payment confirmation.

Are payments secure?
Yes, all our transactions are secured via our partnership with Shopify.

Will I receive a payment confirmation e-mail?
Yes, you will get an email validating your order.

How long does it take to receive a refund?
We will refund you within 14 days of receiving your return package if the item is not damaged. 

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